Tech Coaching vs. Tech Support – How Do We Differentiate?
8:30 am - 9:20 am CT
Room: B3
In this session, we will delve into the important distinction between Instructional Technology Coaching and Tech Support in educational settings. As schools continue to integrate technology into classrooms, it is crucial to understand the roles and responsibilities of tech coaches and tech support personnel to effectively meet the needs of educators and students. This session aims to provide clarity on the differences between these two roles, their unique contributions, and strategies for successful implementation.
We will explore the core competencies and skills required for each role, as well as the collaborative nature of their work. Participants will learn how tech coaches serve as instructional partners, providing guidance, professional development, and ongoing support to teachers in integrating technology into their instructional practices. On the other hand, tech support personnel focus on maintaining and troubleshooting technology infrastructure, ensuring smooth operations and minimizing disruptions.
Moreover, this session will explore the importance of building strong relationships between tech coaches, tech support personnel, and educators. Participants will learn how effective communication, empathy, and understanding contribute to successful partnerships and maximize the impact of technology integration in the classroom.
By the end of this session, participants will leave with a clear understanding of the differences between tech coaching and tech support, along with strategies and practical tips for establishing and maintaining effective collaboration between these roles. They will be equipped with the knowledge and tools to differentiate these functions, fostering a cohesive and supportive technology ecosystem that enhances educator and student success.
Presenter
