ITIL 4 Foundation IT Service Management Certification

Cost: $300-$500

Prerequisites: Completion of an accredited training course is recommended, but not required

Testing Requirement: Yes

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

The course will help you to understand:

• how modern IT and digital service organizations operate
• how value streams increase speed and efficiency
• how cultural or behavioural principles guide work that benefits the wider organization
• how to use commonly-used service management terms and concepts