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Helpdesk Software

Date/Time
November 4
9:50 AM - 10:40 AM
Strand
Technology Infrastructure
Audience
Technology Leaders/Support

Let’s talk about your needs and wants in Helpdesk Software. Knowing about technology problems and requests from your staff, teachers, and administration is the first step in getting them back to using their technology in the classroom or the office. We will discuss the different options and solutions for tracking support tickets, including tracking, organization by building, and seeing patterns.

Presenter
Chris Wherley
Chris Wherley
Director of Technology Services, Learning Technology Center

Chris provides leadership, expertise, and support related to network infrastructure, data privacy, cybersecurity, technical support, and technology services.